Last updated: February 13, 2026
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.
BookNest ("we," "us," or "our") uses cookies and similar technologies on our property booking management platform ("the Service"). This Cookie Policy explains what cookies we use, why we use them, and how you can manage them.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the Service to function properly. They enable core features such as authentication, security, and session management. Without these cookies, the Service cannot operate as intended.
| Cookie | Purpose | Duration |
|---|---|---|
| Session token | Maintains your authenticated session | Session / up to 1 hour |
| CSRF token | Protects against cross-site request forgery attacks | Session |
| Auth refresh token | Enables seamless session renewal | Up to 7 days |
2.2 Functional Cookies
These cookies remember your preferences and settings to provide a more personalized experience.
| Cookie | Purpose | Duration |
|---|---|---|
| Theme preference | Remembers your light/dark mode preference | 1 year |
| Language preference | Stores your preferred language setting | 1 year |
2.3 Analytics Cookies
These cookies help us understand how visitors interact with the Service by collecting information anonymously. This helps us improve the user experience and identify issues.
| Cookie | Purpose | Duration |
|---|---|---|
| Analytics ID | Tracks anonymous usage patterns to help us improve the Service | Up to 2 years |
| Session tracking | Identifies unique sessions to measure engagement | 30 minutes |
3. Third-Party Cookies
We may use third-party services that set their own cookies. These third parties have their own privacy and cookie policies. Current third-party services that may set cookies include:
- Supabase: Our infrastructure provider, which manages authentication and session cookies
- Stripe: Our payment processor (if applicable), which may set cookies for fraud prevention and payment processing
We do not control third-party cookies and recommend reviewing the respective privacy policies of these services.
4. How to Manage Cookies
You can control and manage cookies in several ways. Please note that disabling certain cookies may affect the functionality of the Service.
4.1 Browser Settings
Most web browsers allow you to manage cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual cookies or all cookies
- Block cookies from specific or all websites
- Set your browser to notify you when a cookie is being set
The process varies by browser. Refer to your browser's help documentation for specific instructions.
4.2 Strictly Necessary Cookies
Strictly necessary cookies cannot be disabled as they are required for the Service to function. If you block these cookies, some or all features of the Service may not work correctly.
5. Data Collected Through Cookies
Information collected through cookies may include:
- Your IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and features used within the Service
- Time spent on pages
- Referring website or source
This information is processed in accordance with our Privacy Policy.
6. Similar Technologies
In addition to cookies, we may use other similar technologies:
- Local Storage: Used to store user preferences and application state data in your browser
- Session Storage: Temporarily stores data for the duration of your browser session
These technologies are subject to the same controls and principles described in this policy.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of material changes by updating the "Last updated" date at the top of this page.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us through our contact page.